Privacy Policy 

We are a very small company at the Vanilla Ink Jewellery School. We have a studio in Glasgow and Vanilla Ink The Smiddy in Banff, Aberdeenshire and we are committed to keeping the trust and confidence in our company, whether visiting online or attending one of our workshops, you can be assured that your data will be kept safe. We have taken the time to detail exactly how we use your data, just in case you don’t believe us. Vanilla Ink complies fully the EU General Data Protection Regulation (GDPR) and we will only process personal data in accordance with the applicable rules and this privacy policy.

Mailing Lists

If you sign up to our regular e-newsletter, either when making a purchase through our online shop or on another page of this website and Vanilla Ink The Smiddy, we will collect personal information as part of the registration process. We use that information: to tell you about anything you’ve asked us to tell you about (like new workshops, blog posts or events you can find us at); to contact you if we need to obtain or provide additional information (like to let you know we’ve shipped your order or if there are any reasons your order might be delayed or a workshop is cancelled); to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

We use MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our newsletters or by emailing us at scott@vanillainkcic.co.uk/hello@vanillainkthesmiddy.co.uk.

Cookies Policy

Like most websites, our website (www.vanillainkstudios.co.uk and www.vanillainkthesmiddy.co.uk) uses cookies to collect information. A cookie is a very simple text file that gets downloaded onto your PC or another device when you visit a website. They generally contain two bits of information: a site name and a unique user ID. Once the cookie is on your computer, the site "knows" that you have been there before and can then use that knowledge to tailor the experience that you have. Cookies are needed for the effective operation of our website and to help you shop with us online. They can also be used to tailor the products and services offered and advertised to you, both on our website and elsewhere.

Some cookies collect information about browsing and purchasing behaviour when you access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around a website. We do not use cookies to collect or record information on your name, address or other contact details. Our website can use cookies to monitor your browsing and purchasing behaviour.

How are cookies managed?

The cookies stored on your computer or other device when you access our websites are designed by:

Squarespace, or on behalf of Squarespace, (the providers of our website platforms) and are necessary to enable you to make purchases on this website. You can also read Squarespace’s Cookie Policy;

Other organisations (like Google for Google Analytics, see above) who help us to find out how many visitors use our site and which pages are most popular, so we can create the content most valuable to you.

Google analytics

When someone visits www.vanillainkstudios.co.uk or www.vanillainkthesmiddy.co.uk we use the Google Analytics service, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make any attempt to find out the identities of those visiting our website.

Opting Out

You can set your browser to not accept cookies, but this may limit your ability to use the Services

When Purchasing

When you purchase a product (or products), workshop, gift voucher(s), etc through our online shop, your name, address data, email and contact number will be stored in our e-commerce system, which is provided by Squarespace. When you purchase a workshop, Squarespace will ask you for a contact number, we will only use this in a case of emergency (i.e when a class has to be cancelled at last minute or there is an accident in the workshop).

Credit or debit card information is encrypted. Our websites use Stripe to process your payment.

You may, of course, purchase items in person without supplying the aforementioned personal data. Mailing list sign-ups are often provided at our workshops and any events we take part in. You can find out about our upcoming events through our website or social media accounts.

Please be assured that we do not share your personal details with any other company without your explicit consent.